Reference · FAQ

Manhattan car service FAQ

The questions clients ask first — rates, airport transfers, theater timing, the Theater District drop-off, after-show pickups, congestion pricing, and how to book.

From the program

Questions at the box office

How much is a Manhattan chauffeur service?

A business sedan is a flat $130 point-to-point in Manhattan and about $120 an hour as-directed with a three-hour minimum. Airport flats run $170 to LaGuardia, $210 to Newark, and $220 to JFK. SUVs, the Mercedes S-Class, and Sprinter vans price up from there. Every rate is all-in — gratuity, tax, and tolls included, no surge.

How do I book a car?

Reserve online through the booking box on any page, or call 24/7 dispatch at (646) 849-3526. Give the pickup address, the venue or airport, the date and time, and your party size, and a dispatcher assigns a chauffeur against the whole trip.

Do you do airport transfers?

Yes, 24/7 to and from JFK, LaGuardia, and Newark, with live flight tracking, meet-and-greet at baggage claim, and free wait time. A dispatcher watches your flight, so an early or late arrival is handled before you land.

How early should the car drop me at a Broadway theater?

About 30 minutes before curtain. Most Broadway houses bag-check at the doors and hold latecomers until a scene break, so 30 minutes lets you clear security and reach your seat unhurried. The free venue planner carries each house's lead time.

Why does the Metropolitan Opera need more lead time than a Broadway show?

Because the Met opens its house 45 minutes before curtain for security screening and does not seat latecomers until intermission. At the opera, arriving early is the only way to arrive on time. Lincoln Center's concert halls and Carnegie also seat latecomers only at a break in the program.

Where does the car actually drop off in the Theater District?

Not on Broadway at Times Square — that stretch is a pedestrian plaza closed to cars. We drop on the side street nearest your theater, approaching from 8th or 6th Avenue, and meet you at the cross street by the entrance.

Can one chauffeur handle dinner, the show, and the ride home?

Yes — that is the standard evening. We time a pre-theater dinner to the curtain, drop you at the venue, hold the car, and collect you at the final bow from an agreed corner. One car, one chauffeur, one running order.

Do you wait for the after-show, when every ride app surges?

Yes. We stage a block off the crush and have the car at the agreed corner before the applause ends, so you are not bidding against the whole house for a ride at 10:30 PM.

Does an evening trip cross the congestion toll?

Usually, yes — most Manhattan venues below 60th Street sit inside the Congestion Relief Zone, live since January 2025. For a chauffeured for-hire car the per-trip surcharge is modest and already included in your flat rate, so you never see a separate toll. Lincoln Center, the Beacon, and the Fifth Avenue museums above 60th are outside the zone.

What car comes for my trip?

A business sedan for up to three, a first-class SUV for up to six or a black-tie evening with layers, a Mercedes S-Class for the most formal ride, or a Sprinter van for a group of up to twelve. A dispatcher matches the car to your party when you book.

Do you offer corporate accounts?

Yes — monthly consolidated billing and flat all-in rates for firms that book regularly, covering client pickups, roadshows, and airport runs. Call (646) 849-3526 to set up an account.

The box office · book online

Ready to book?

Prefer to talk it through? (646) 849-3526 · 24/7 dispatch

Instant online reservations, or call (646) 849-3526 to have a dispatcher build your evening around the showtime. All-in pricing — gratuity, tax, and tolls included.